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Transport Behaviour and Society
Trust me, I’m a twin? The importance of balancing positivity and realism for the safe and effective adoption of Digital Twins: Insights from the automotive, aerospace, and marine engineering sectors

Centre for People-Led Digitalisation

Student(s):  Ellie Smallwood, Ruth Gibson, Catherine Naughtie

Cohort:  Cohort 3

Date:  October 01, 2025

Link:  View publication


Positive attitudes towards digital twins: participants generally view digital twins positively and think that they could have a positive impact in the near-term.

High levels of trust: Participants reported high levels of trust in digital twins, even for applications that are not currently feasible. This suggests that there may be a tendency for over-trust that organisations should be aware of.

Beware of over-trust: organisations should be aware of potential over-trust in digital twins and ensure that users have realistic expectations of what a Digital Twin can and cannot do. Ways to do this include ‘grounding’ discussions of the Digital Twin in details about its capabilities and how it was developed and validated.